1. Introduction
Welcome to Tailoring Management System ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tailoring management platform.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Business name and contact details
- Owner/manager name and email address
- Phone numbers and business addresses
- Payment and billing information
- Customer data you input into the system
- Employee information and user accounts
2.2 Usage Information
We automatically collect certain information when you use our platform:
- IP address and browser type
- Device information and operating system
- Pages visited and features used
- Time and date of access
- Error logs and performance data
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our tailoring management services
- To process transactions and manage subscriptions
- To communicate with you about your account and services
- To improve our platform and develop new features
- To provide customer support and technical assistance
- To comply with legal obligations and prevent fraud
- To send important updates and notifications
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
5. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication measures
- Secure data centers with physical security
- Regular backups and disaster recovery procedures
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required by law
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve user experience and functionality
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information during such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice in your account dashboard
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Phone
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM IST